Commercial Events Manager

We are currently looking for a Commercial Events Manager to join our Commercial Events team on a full time permanent basis.

Reporting to the Commercial Events Operations Manager, the successful applicant will be joining the Commercial Events team. Currently made up of 15 members of staff, divided into sales (4 team members) and operations (currently 8 team members), this role sits within the operations side of the department.

The Commercial Events team manages all aspects of commercial venue hires across Southbank Centre as well as cultivation/fundraising & other internal events. We're best known to be the home of the BAFTAs, BFI Film Festival and hold graduations for most of London’s top Universities.

In this exciting role the successful candidate will coordinate and manage a wide range of private hire and internal events, from corporate conferences to fundraising galas, ensuring seamless execution and outstanding client satisfaction.

Key Responsibilities:

• Oversee the entire event process, from venue booking and set-up to catering, room dressing, client liaison, and post-event follow-up.
• Conduct site visits, provide detailed information to prospective clients, and sell our incredible event spaces, as well as offering additional services to enhance their experience.
• Build long-term relationships with key clients, collaborating closely with colleagues from all departments to ensure the success of each event.
• Ensure that financial data, invoicing, risk assessments, and all booking information are accurate and up-to-date in our room booking platform, Artifax. You’ll also coordinate the booking of additional services such as security and cleaning when necessary.

Key Skills & Experience:

• Proven experience in event management, preferably within a similar sector or venue, with a strong track record in planning and executing high-quality events.
• Budget management experience, with strong numerical skills and attention to detail.
• An understanding of Health and Safety regulations related to events and the ability to implement them effectively.
• Proficiency in using digital tools and systems, including Google Workspace and room booking software (Artifax experience is desirable).

As Commercial Events Manager you’ll play an essential role in delivering world-class events at one of London’s most iconic venues. You’ll be at the heart of a team that thrives on creativity, collaboration, and excellence. This is an exciting opportunity to further your career in event management while working in a dynamic, inclusive, and supportive environment.

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.